Terms of Service

Who can use Hyre

You must be at least 18, or at least 13 with a parent or guardian's permission. Purchases require an adult.

What Hyre is, and what it isn't

Hyre uses AI to suggest likely causes of a vehicle problem from the details you give it, along with tests, cost ranges, DIY steps, and parts links. It is general information, not a professional inspection, diagnosis, or repair. Sherlock can't see, hear, or test your vehicle, and its answers can be incomplete or wrong. Cost ranges are rough estimates, not quotes, and real prices vary by shop, region, and parts.

Safety comes first

• •Brakes, steering, suspension, tires, fuel leaks, airbags, overheating, and anything that affects control of the vehicle should be checked by a qualified mechanic before you drive.
• •If you do your own repair, you're responsible for doing it safely: use proper tools and jack stands (never work under a car held up only by a jack), follow the manufacturer's service procedures and torque specs, and stop if you're unsure.
• •Don't rely on Hyre in an emergency. If a vehicle is unsafe, stop driving it.

You decide whether and how to act on anything Hyre suggests, and you do so at your own risk.

Your account

Keep your sign-in details secure; you're responsible for activity on your account. Signed-out visitors may try one free guest investigation. We may limit or end guest trials at any time.

Plans, billing, and cancellation

• •The Free plan includes a limited number of investigations each month and other limits shown in the app.
• •Hyre Pro is $4.99 per month or $39.99 per year. It renews automatically at the end of each period and charges your payment method until you cancel.
• •You can cancel any time from your Account page (Manage or cancel subscription). Cancellation takes effect at the end of your current paid period, and you keep Pro until then.
• •A single diagnosis credit is a one-time $1.99 purchase. Credits don't expire and are used after your free monthly investigations run out.
• •Payments are processed by Stripe. Prices may change; we'll give you notice before a new price applies to your subscription.

Refunds

Payments are generally non-refundable, except where the law requires otherwise. If you were charged by mistake, or something went wrong, email us within 14 days of the charge at billiam3773@gmail.com and we'll review it and make it right where we reasonably can.

Parts links

Parts links take you to Amazon. As an Amazon Associate, Hyre earns from qualifying purchases, at no extra cost to you. We don't sell parts, and we aren't responsible for products, fitment, prices, or orders on other sites. Always confirm a part fits your exact vehicle before buying or installing it.

Community rules

• •Be respectful. No harassment, hate, threats, spam, or advertising.
• •Don't post anything illegal, sexual, or dangerous, or anyone's personal information.
• •Only post photos and text you have the right to share.
• •Community posts are public. You keep ownership of what you post and give Hyre permission to display it in the app.
• •Anyone can report a post. We may remove content or suspend accounts that break these rules.

Fair use

Don't misuse Hyre: no scraping, automated or bulk use, attempts to get around plan limits or security, reselling results, or interfering with the service. We may suspend or close accounts that do.

Disclaimers

Hyre is provided "as is" and "as available." To the fullest extent the law allows, we make no warranties of any kind, including that results will be accurate, complete, or fit for a particular purpose, or that the service will be uninterrupted or error-free.

Limitation of liability

To the fullest extent the law allows, Hyre won't be liable for any indirect, incidental, special, or consequential damages, or for damage to vehicles, property, or people arising from repairs or decisions based on Hyre's suggestions. Our total liability for any claim is limited to the greater of the amount you paid Hyre in the 12 months before the claim, or $50. Some places don't allow these limits, so they may not fully apply to you.

You agree to indemnify Hyre against claims arising from your use of the service, your repairs, or content you post, to the extent the law allows.

Ending your use

You can stop using Hyre and ask us to delete your account at any time. We may suspend or end access for anyone who breaks these terms. Sections that by their nature should survive, like the disclaimers and limits of liability, still apply.

Governing law

These terms are governed by the laws of the State of Florida, without regard to its conflict-of-law rules.

Changes and contact

We may update these terms. We'll post the new version here with a new date, and continuing to use Hyre after that means you accept them. Questions: billiam3773@gmail.com. See also our Privacy Policy.